Streamline Verification
REL-ID eliminates the painful back-and-forth that takes place at the onset of a call center conversation in order to establish your client's identity.
Instead, the call center agent can instantly identify the client based on their phone number and send a verification request to the client's mobile device to quickly validate their identity without cumbersome and intrusive Q&A.
- Reduce cost by eliminating 30 - 60 seconds from each call center interaction
- Increase customer satisfaction by leveraging existing relationship and saving them time and effort