Last Updated May 1, 2023

We value your privacy.

This Privacy Policy explains how and why Uniken Inc. (“Uniken”, “we”, “us”, “our”) collects personal information and how we use, protect, disclose, or otherwise handle that information.

Our Privacy Policy applies to the personal information that we may collect when you use this website (“Site”) or any of our services that link to this Privacy Policy, connect with us through our associated social media pages, or interact with us through other channels that we make available on our Site.

We are committed to only collecting and using personal information in ways that are useful to you, necessary to provide our services and operate our business, and consistent with your rights and our obligations under the law.

Please review our Privacy Policy carefully. By accessing or using our Site, you agree to be legally bound by and to comply with this Privacy Policy and our Terms of Use.

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Privacy Policy Updates

We may update our Privacy Policy periodically. You can review our Privacy Policy regularly to ensure you are up to date with our privacy practices. Updates to our Privacy Policy become effective when posted and are indicated by the “Last Updated” date shown above.

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Personal Information We Collect

As used in this Privacy Policy, personal information is data or information collected or maintained for business purposes and can be used on its own or with other information to identify, contact, or locate a single person, or identify an individual in context.

Personal information we may collect includes:

  • contact and demographic information such as your first and last names, email address, phone number, industry, company, job title, geographic location, language, and other similar information;
  • information about your preferences such as cookie consent and consent to receive email;
  • responses to our marketing communications and surveys;
  • information shared publicly on your third-party social media accounts when you connect with us through those accounts; and
  • technical information about your device, browser, and use of our Site.

We retain your personal information for only as long as necessary to carry out the purposes for which we collected it and for the other purposes described in this policy.

You have privacy rights regarding the information we collect about you. Depending on where you live, you may have the right to request:

  • access to the personal information we collect, use, and disclose about you;
  • deletion of your personal information; and
  • correction of inaccurate personal information.

To request any of the above, please contact us.

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Personal Information of Children

Our Site is intended for adults. We do not market to children or knowingly collect their personal information. If we discover that we have unintentionally collected personal information from a child, we will remove the information. Please do not use our Site if you are under the age of 13 years old or are not above the legal threshold where parental consent is no longer required where you reside.

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How and Why We Collect Personal Information

We collect personal information about you directly when you:

  • choose to communicate your personal information to us, such as when you complete a Site form to contact us, schedule or request a demo of our product, sign up to receive email from us, register to attend or participate in an event or a meeting with our team members, or download content we make available to you;
  • interact with our team members, such as our demo team, sales, or customer service representatives, or interact with us in other ways, such as through social media;
  • respond to our marketing communications or surveys.

We and our third-party service providers may also collect information about you automatically using technology such as cookies. This information enables certain Site features, such as our book-a-demo feature, to function properly, and helps us understand visitor preferences and analyze our Site traffic, such as Site pages visited and features interacted with. (For more information, see the “Use of Cookies” section below.)

The personal information we collect allows us to respond to your inquiries and preferences, deliver our services and information you have requested, and provide you a better experience when you visit our Site.

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How We Use Personal Information

We may use the personal information we collect from you to:

  • respond to your inquiries, preferences, and requests;
  • provide access to our services or information you have requested;
  • follow up with you after previous correspondence or interactions, such as after inquiries made through email or telephone, or after you have scheduled or attended a product demo or other meeting or event with us;
  • send periodic promotional or informational emails when you have previously granted consent to receive them;
  • invite you to provide feedback or participate in surveys;
  • improve or personalize your experience when we interact with you;
  • analyze the performance of our Site and interest in our content;
  • fulfill our legal and regulatory obligations.

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How We Protect Personal Information

We implement a variety of security measures to maintain the safety of your personal information. All personal information you supply is encrypted via Secure Sockets Layer (SSL) technology. Your personal information is contained behind secured networks and is accessible only by a limited number of people with a genuine business need who have special access rights to such systems and are required to keep the information confidential.

While we do our best to protect your personal information, there are no guarantees that transmission of information via the internet is completely secure. Transmitting your personal information to us is at your own risk.

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Use of Cookies and Similar Technologies

We and our third-party service providers use cookies and similar technologies. Cookies are small text files that are stored on your device when a website is loaded on your browser. Cookies enable us or our service providers’ systems to recognize your browser and capture and remember certain information. For instance, cookies are used to help us remember requests such as a download or a demo. They are also used to help us understand your preferences based on previous or current Site activity so that we can provide you a better experience. They are used to provide social media features and to help compile aggregate data about our Site traffic and interactions so that we can analyze trends and make improvements.

Our third-party service providers may use cookies to perform certain tasks. For example, our Site uses:

  • Calendly, a scheduling automation service, to schedule book-a-demo meetings;
  • Hubspot, a marketing platform, to collect information submitted through our contact forms; and
  • Google Analytics, a web analytics service, for website performance tracking and reporting.

When you visit our Site, you can choose to accept or decline certain cookies. You can change your cookie preferences or withdraw your consent at any time by clicking the cookie settings button on the lower left of your screen. In the cookie settings, you can find more detailed information about cookies used for our website and the purposes for which they are used. Different website browsers also provide different methods to block and delete cookies. Check your browser’s Help Menu to learn the correct way to modify your cookie settings. If you choose to decline or block cookies, not all elements of our Site may function as intended; therefore, your experience may be affected.

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Do Not Track Signals

We do not change our information collection practices in response to a Do Not Track signal in the HTTP header from a browser or mobile application. You may be able to control cookies in your browser settings (see the “Use of Cookies” section above).

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Disclosure of Personal Information

We will not disclose your personal information to third parties except:

  • to our authorized service providers, which may include our hosting service providers, data processors, sub-processors, or other service providers, who help operate our Site and related services to the limited extent required for them to fulfill their role;
  • when disclosure is reasonably required to meet our legal obligations; or
  • as part of a sale of our assets or a merger of our company.

We require personal information is used only for the purposes authorized and in accordance with our Privacy Policy and applicable laws regarding the protection of your personal information. We do not sell, trade, or otherwise transfer your personal information to third parties.

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Third-Party Websites and Embedded Content

Our Site may include third-party website links and embedded content, such as images, videos, and tools, including our Book-a-Demo scheduling tool for example. Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the privacy practices of third-party websites. Read the terms of use and privacy policies of the websites you use.

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Additional Information for California Residents

The California Online Privacy Protection Act (CalOPPA) is the first state law in the United States to require commercial websites and online services to post a privacy policy. The law requires any company in the US that operates websites collecting personal information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared (see more information here).

According to CalOPPA, we agree to the following:

  • Users can visit our Site anonymously.
  • We will place our Privacy Policy link on our Site homepage.
  • Our Privacy Policy link includes the word “Privacy” and can easily be found on the homepage.
  • You will be notified of any Privacy Policy changes on our Privacy Policy page.

You can change your personal information by contacting us.

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Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify Site users via in-site notification within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

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CAN-SPAM Act

The CAN-SPAM Act is a United States law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We may collect your email address in order to send information, respond to inquiries, and/or other requests or questions. We may also market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can contact us by following the instructions at the bottom of each email. We will promptly remove you from all correspondence.

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International Data Transfers

Uniken Inc. is a global company based in the United States. By using our Site and interacting with us, your personal information may be transferred outside of your home country.

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Additional Information for the European Economic Area

Our use of personal information, such as name, address, email, or phone number, will always be in line with the European Union General Data Protection Regulation (GDPR) and in accordance with country-specific data protection regulations. For purposes of the GDPR, Uniken Inc. is the controller of personal information (for contact details, see “How to Contact Us” below). Our use of personal information is noted in the above sections.

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How to Contact Us

If you have questions about our Privacy Policy, you may contact us through the contact options on the Contact Us page of our Site or at the following address:

Uniken Inc.
Attention: uniken.com
466 Southern Blvd
Chatham Township, New Jersey 07928
United States

Secure Personnel Measures at Uniken

At Uniken, we are deeply committed to the integrity and protection of personal and client data. Our team, the cornerstone of this commitment, is selected through a rigorous process:

  • Background Checks: We meticulously screen potential team members, ensuring compliance with legal standards and industry best practices, to build a workforce you can trust.
  • Security Training: We empower our employees with extensive security training, embedding a culture of vigilance and knowledge, essential in today’s dynamic cybersecurity landscape.

 

Robust Secure Development Framework

Our dedication extends to our product development, where security is not an afterthought but a fundamental principle:

  • Lifecycle Integration: Security considerations are seamlessly woven into every stage of our development lifecycle, reflecting our unwavering commitment to safe and reliable software.
  • Design Review Process: We scrutinize the design of new developments rigorously, embedding security requirements into the very fabric of our products.
  • Developer Training: Annual training sessions in secure development practices are mandatory for our development team, ensuring their skills remain sharp and relevant.

 

Comprehensive Secure Testing Protocols

Our approach to security testing is exhaustive and proactive, aiming to preempt vulnerabilities:

  • Automated Vulnerability Scanning: We employ continuous scanning across our production environments, embracing a proactive stance in cybersecurity.
  • Penetration Testing: Our multi-faceted approach includes both pre-deployment checks and rigorous testing by internal and external experts, offering a holistic view of our security posture.
  • Static and Dynamic Testing: We subject our software to both static and dynamic security tests, leaving no stone unturned in our quest for impeccable security standards.