Uniken and PT. Infosys Solusi Terpadu (IST) announce partnership to provide the latest high-end technology solution

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Uniken and PT. Infosys Solusi Terpadu (IST) announce partnership to provide the latest high-end technology solution July 30, 2020 at 9:32 AM

Uniken and PT. Infosys Solusi Terpadu announce partnership to provide the latest high-end technology solution which follows military standard in enhancing robust Cyber Security capabilities with accurate and highly secure customer authentication features that are relied upon as one of the right efforts to prevent financial losses of a company in the journey of digital transformation.

Chatham, NJ – July 2020 – Uniken, an award-winning pioneer in Cyber Security and omnichannel Strong Customer Authentication (SCA), today announced the partnership with PT. Infosys Solusi Terpadu (IST), Indonesia’s leading solution provider of digital transformation technology. The partnership will drive the adoption of Uniken’s REL-ID platform in Indonesia to secure identity, transactions and digital connections for financial and non-financial institutions.


This is one of many strategic partnerships that Uniken is making in the ASEAN region, having already established a regional base in Singapore. Uniken and IST’s commitment to Indonesia is to protect institutions from fraudulent, targeted attacks, and enhancing the consumers’ experience without compromising security across all digital and physical channels.  


Budi Setiono, CEO of IST, “Now digitalization is the focus of all organizations, especially the banking and financial services industry. Since the inception of IST in 2006, we are still to this day focused on providing digital transformation services that create or manage business processes, user experience, high performance and digital security to meet business and market requirement changes. Banks are currently challenged by having to use legacy or generalised security to protect their customers, thus impacting the customer experience without compromising security. Uniken’s REL-ID platform provides comprehensive security to the Bank and improves the customer experience by removing the need for passwords, Personally Identifiable Information (PII) and SMS OTP during any customer authentication regardless of the digital channel (e.g. mobile banking, internet banking, ATM and IVR) or physical channels coming to the branch as well as interaction with the call center. We are looking forward to introducing Uniken to our clients and to enhance their digital transformation services.”


Bimal Gandhi, CEO of Uniken, “We are humbled to be working with IST to drive the adoption of REL-ID in Indonesia. Across the World we are seeing organisations focused on a customer journey that is unified and consistent across all channels. This has been hard to deliver as each channel is siloed, having its own security model. Modern business can only meet the demands of an anytime, anywhere world if they have a security architecture designed for it.”


The emergence of mobile as the dominant channel has opened the opportunity for businesses to rethink their security paradigm, allowing them to pivot to a customer centric model that not only delivers a better customer experience, but also unlocks the true power of digital transformation.


Uniken is the leader in securing customer journeys and engagement end-to-end, allowing any channel to provide basic, complex and sensitive service requests, transaction verification, and proactive marketing promotions for increased revenue all in a secure, frictionless way. The REL-ID platform unifies endpoint, identity and channel security into one, tightly integrated, CX focused platform that enables businesses to secure, authenticate and transact with their customers across all digital and non-digital channels, while staying compliant with regulations.

About Uniken

Uniken is a pioneer in the field of digital security. Uniken's flagship product REL-ID is an advanced, first-of-its-kind, security platform that secures connections between customers and businesses by eliminating all possibilities of a data breach and fraud. A mobile-first solution, REL-ID effectively protects customers, enterprises and the entire ecosystem from a wide variety of risks such as identity attacks, device attacks and network attacks. For its pioneering products, Uniken has received various awards and recognition including Gartner Cool Vendor, Forrester Now Tech Industry Leader, OWI Top 10 IAM Company, Frost & Sullivan Tech Industry Award and KPMG Top 25 Security Provider. Visit www.uniken.com


About IST

Infosys Solusi Terpadu (IST) was founded in 2006 and is a solution integrator company that focuses on solutions for primarily the Financial Services Industry, providing digital products and solutions to fulfil the need of digital transformation and rapid time-to-market.

IST deliver a broad range of innovative solutions such as digital enterprise platform, mobile banking, internet banking, video banking, self-service banking, SMS-USSD banking, loyalty & reward system with marketplace, e-wallet, digital payment, smart personal finance management, personal investment robo-advisor, fraud detection & risk analytics, middleware, SOA, DevOps, API management application, artificial intelligence & robotic process automation, enterprise content management, business process management, data warehouse & artificial intelligence analytics, biometric authentication, high-end digital app security platform, e-KTP reader, chatbot, live chat plus, katalon automation testing tool, OLTP testing tool, ATM switching, digital checklist for audit & health assurance, helpdesk system and more.

IST is the only Indonesia company in the Top 10 Mobile Banking Solution Providers in APAC 2019 version Banking CIO Outlook Magazine. Please visit :



Please also visit our corporate website http://www.myinfosys.net


Press contact:

Graeme Rowe


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