Webinar: Feb. 27, 2019 at 3pm(EST)

Banks: Why Security And Customer Experience Are Not Competing Interests

Banks struggle to ensure customers’ data and dollars are safe while at the same time ensuring great customer experience design across all channels. How do you balance these competing interests?

Join guest speaker Peter Wannemacher, principal analyst at Forrester and Uniken CEO Bimal Gandhi for a conversation on all things digital banking. By attending, you'll discover:

  • Pssst here’s a secret...Great digital banking security isn’t the opposite of great CX.
  • Three ways leading banks are creating revenue generating opportunities by eliminating risk.
  • Customers want more capability on mobile not less - Your challenge: how do you manage the risk?
  • How to create amazing experiences for your banking customers across all channels, including the Achilles heel of your omnichannel strategy: the call center.

Register Now For the Webinar

Can't make it on Feb. 27th? Register anyways and we'll send you the recording!

Meet The Speakers

Peter Wannemacher

Principal Analyst, EBusiness & Channel Strategy at Forrester

Peter serves digital strategy leaders at banks, advising them on how to better win, engage, and retain customers. He works with bank executives and their digital teams to challenge thinking and lead change in the banking market. 

Bimal Gandhi

Uniken CEO

Bimal serves as Uniken CEO and has over 20 years of global experience in financial services and management consulting in the US, UK and India. Bimal most recently was with Ameriprise Financial, a Fortune 250 company, where he served as Executive Vice President of Enterprise Services.